When a garage chooses a management software, the first criterion is often the performance of the tool: speed, features, ease of use. But even the most complete software on the market loses its value without responsive and competent customer support.
The essential role of support
In a garage’s daily operations, every minute counts. A technical issue or question should never block your activity. This is where technical support comes in: assistance that is available, capable of quickly resolving a problem and guiding the user. Good support makes all the difference between standard software and a real productivity solution.
More than just help, a true partner
Effective support is not limited to urgent issues. It advises, trains, and accompanies garages over time. Thanks to it, users get the most out of their software and sometimes discover new features adapted to their business. In other words, software with solid support becomes a true partner in growing your garage.
100% Solware support, close to you
At Solware Auto, we made a clear choice: our support is 100% internal and never outsourced. Based in Lyon, our team consists only of Solware employees. This proximity ensures not only a human and responsive service but also a true understanding of your work. Our advisors know your business inside out: billing, repair orders, accounting, stock management… You speak the same language.
At Solware Auto
Our software, like winmotor2 or winmotor next, is designed to simplify the daily life of garages. But beyond the software itself, we provide responsive, expert, and client-focused technical and commercial support. Our training programs are Qualiopi certified (just for France) to guarantee quality and enable eligible funding.
