Sébastien CHATRE, Renault dealer
… I’ve noticed that the letters bring back customers I haven’t seen for a long time.
… I’ve noticed that customers are surprised and pleased to receive a message from their local agent. It makes quite a difference.
… The reaction from customers makes the staff proud that their work is appreciated.
… I think that the Performance letter had greater impact and the service is very comprehensive in terms of evaluating the results.
… Revenue has increased since the start of the campaigns and my main dealer quickly noted an increase in orders for parts.
Mr Sébastien CHATRE, RENAULT dealer in Saint Marcel (Eure) subscribed to the Performance service in November 2010.