Mickaël CURIS: "Our customers appreciate being advised and restarted"
"The service provided by SOLWARE is relevant and ensure a good follow-up and also a good recovery..
On contents, we are in keeping with customers expectations and it was important to be at the same level than some of the major companies.
Our customers appreciate being advised and relaunched.
It is indeed necessary to communicate at the right time on the right topic.
"Performance allows to identify our mails and our targets very easily and without taking us too much time and the portal provides us a big amount of information for our actions monitoring and the return on investment via quite too important statistics."
To my opinion Performance is a tool to retain customers and stay in contact with them.
What is important for me is to use the service regularly as not to interrupt the chain relationship with our client. "
I wish that Solware can make the offer evolve to complete the mails sending through SMS messages, offer us new families with the possibility to customize more our mails in order to have a way of communicating really different from the manufacturers communications.
Garage CURISSA CURIS Michel Agent Renault ZA les Loges - BP 48 35572 Chantepie - France